I would not advice using Etsy, I ordered the gift at Etsy.com - CornishHart. The shop is named Cornish Hartes in UK, they could not ship in Canada and asked them to cancel and send back the refund. The seller of this shop never responded. This is so sad because I tried to contact the customer service but there is nothing you can do because they just let you deal with the seller who can just be a scammer. So desappointed and will not advice Etsy if you want to buy something.