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Paid £149.99 for advert - promised refund if no bookings. After the 2 year period was up my advert was extended another 12 months and now again until end of Feb. (was told 30th Feb originally! - didn't know there was such a date) I keep sending emails asking why the extensions to advert have happened but not received a proper reply, also phoned and left messages - never able to speak to anyone, no reply received. On the rare occasion I do get a reply email I am told to check the T & C's - I just want an answer and my money back please! Yep - same thing again, Feb. 2016. I was automatically emailed to say advert due to expire, I requested refund, request ignored as usual and advert automatically extended for another 6 months.
Tip for consumers:
If there is a chance you won't get a Booking through Ownersrentals.com then think twice about paying them any money if you want a refund if no bookings. I am about to try once again for a refund of my advert fee - advert expires in 16 days - I'm not holding my breath but I bet the advert miraculously is extended for another period of time like a few times previously when it is time for the 'promised refund if no bookings policy'.
Pat W.'s review of OwnersRental earned 4 Very Helpful votes
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Apartamento en el centro de la habana, con una habitación amplia, baño espacioso, cocina, sala...
I have to agree with other owner's comments here who set out the lack of bookings and more...
