Paul D.

I created an account with LegalTemplates in October of 2019. I signed up for the trial account and cancelled a few days later. I received no notification email confirming my signup and subsequent cancellation of the service. Fast forward to July and I notice my credit card has been billed each month since October(9 times total). Not once did I receive a an email or notification about any of the monthly charges. I believe the lack of notification alone is a violation of California's Auto Renewal Law(SB 313). I contacted the company directly regarding this matter. They said they could"refund 3 of the 9 payments and that was all their accounting system could do". At this point their refund offer/excuse is unacceptable. Based on the many similar complaints I'm seeing, it's clear that LegalTemplates has a business model that's based primarily on continuity billing profits.