I purchased a Global Industrial TM Auto Walk-Behind Floor Scrubber 20" Cleaning Path, Two 115 Amp with 1 yr warranty and purchased a separate 3-year warranty. After 13 months the batteries died. I called for the warranty info and they said the batteries weren't covered. I had to purchase two batteries for $800. Got the batteries going and now it's not sucking up the water. I called the company for some technical guidance and they won't talk to me because the 1 yr warranty has expired. Apparently, the extended warranty we purchased from them is actually from a third party. They never gave us any warranty documentation so I AM AT THEIR MERCY as to what the warranty covers.
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