This is my favorite food store, but I have to drive to another city to shop at it so I only go there about once a month. My only complaints are their organic celery always looks old, so I buy it at Harris Teeter instead and they do not offer case discounts on wine (but then they have GREAT everyday wine pricing instead). Wine tasting days are informative. The staff are friendly, (they really seem to enjoy working there), and will gladly go to the store room to search for additional quantity of a product. I think they are consumer oriented and by virtue of the products they sell, including their own brands, are ecologically responsible.