Thumbnail of user pengop

Pengo P.

Contributor Level

Total Points
80

1 Review by Pengo

  • Payoneer

11/25/20

Make sure you talk to someone personally. If you leave an email, the auto-response will reply to you and they will automatically resolve the case when it did not answer any of your questions.

Fees are considered high. It's cheaper to do bank transfer.

Thumbnail of user oracleq
Payoneer T. – Payoneer Rep

Dear Pengo,

Thank you very much for your review. We regret to hear that you experienced difficulties trying to reach us and are unhappy with our withdrawal fees.

Please note that the auto response email is designed to offer you an immediate solution that might fit your needs. If you have read the auto response and still need our further assistance, please just reply to it and wait for the response from one of our representatives.

As for withdrawal fees, we believe that right now we are offering competitive prices for the services that we provide. At the same time we are doing our best to find the ways to lower them in the future. Our Bank Transfers departments is constantly working on implementing better transfer routes which will hopefully allow us to minimize fees.

If you have any questions regarding the functionality of your account, you can always contact us through the Support Cetner. We'll be more than happy to help you.

Stay safe!

Best,
Anna from the Payoneer team

Pengo hasn’t received any votes.

Pengo hasn’t received any thanks yous.

Pengo doesn’t have any fans yet.

Pengo isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user vintagevaulttraders
4/16/24

Dear Payoneer Management, I hope this message finds you well. I am writing to express my deep...

Thumbnail of user theresab1265
4/10/24

My first interaction with Payoneer: 4-16-2020, I received an email: "Your request to get payments...