Have now been waiting 2 weeks for a software package that I paid over £300 for. Like others I have had the "I will contact the warehouse email" but then silence. Looks like these people are a scam - no response, no apology, just seem to be hoping that I will forget they have a wedge of my money. Real bad because my son needs the software for his coursework, so they are also messing up his education - AVOID AVOID AVOID these people look like cowboys