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Phillip W.

Contributor Level

Total Points
81

1 Review by Phillip

  • MaxSold

9/22/21

I was so very impressed with the initial interactions, the team who came to photograph and list my items, and the overall process. Then the lack of appropriate marketing in my area meant that after I paid the fees I only netted $100, almost half of the sold items were not picked up so they are still my problem to deal with, and during the supervised pick up, three different incidents happened that damaged walls in my home. The agents on site assured me that MaxSold would take care of it. I have called multiple times, asked to speak to "supervisors" who promised return calls, and no one will call me back and we are over a month out from the pick up date. What had started out as a great experience quickly turned sour and I am beyond disappointed that MaxSold won't even return my calls.

Tip for consumers:
Look for other options than their service.

Products used:
Auction Service

Service
Value
Quality

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