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philr28

Phil R.

Contributor Level

Total Points
190

2 Reviews by Phil

7/17/16

They have an "F" better Business rating because of no response to hundreds of complaints. I personally ordered a card from them in early May. When it arrived, it had a ZERO balance instead of the supposed $100 balance. When I called to somebody named "Benjamin", I was told it would be quickly rectified. Two months later, still no refund. I had to put a hold on my credit card. I cannot prove this, but it seems obvious this very small company has big financial problems with very little stock for sale. They have no money to pay back bad gift cards to customers and either don't ever give refunds or take months and months. This is the worst gift card company I have dealt with. Period. For comparison, the best is Cardpool, who rarely makes errors and when it does quickly gives refunds. In summary Giftcardrescue.com is pathetic. I suspect they won't be in business very long and you do not want to be left holding the bag. I have no affiliation with any gift card company and as such my review is based on my honest experiences and observations.

234K Views
1/22/16

I like using gift card companies to save. I have used Cardpool, Giftcardrescue, and Giftcardmonster all with excellent results. I have bought dozens of cards from these 3 companies with only 1 issue that was quickly resolved. With Cardcash, I have bought roughly 25 cards with 6 issues. These problems ranged from $0 balances on cards, not receiving cards, receiving the wrong cards, receiving electronic instead of physical cards, etc. We are talking about a 25% error rate. In other words, to save a few bucks, you end up taking a 1 out of 4 chance of bad service! That is not worth my time. The customer service has been horrible, with problems rectified only after multiple phone calls. Definitely NOT worth my time to spend hours solving a problem in exchange for potentially saving, say, $8. I kept giving Cardcash one more chance to do good. Well, after the most recent mess with a card having only $30 instead of the $70 I paid, I say NO more chances! Do yourself a favor and stick with the first 3 companies I mentioned or perhaps some other company that I might not be aware of. And by the way, I have no bias as I have no affiliation past or present with any of these companies. I am just a consumer trying to received good value for his time and money.

Phil Has Earned 10 Votes

Phil R.'s review of GiftCardRescue earned 2 Very Helpful votes

Phil R.'s review of CardCash earned 8 Very Helpful votes

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