I was contacted regarding an upgrade and request time to review the offer for 2 day's. I did'nt recieve the callback and requested (4) four times a callback with NO response. I had to phone in myself on my cost to do the upgrade. I enqiured regarding the 220gb data offer that goes with the package and was informed that i will reciece a call to look into the matter within 24 to 48 hrs. Still NOTHING. No i can see why dstv is loosing millions due to POOR service. It's a pitty i went for this upgrade