They are very good with keeping you updated. I really highly recommend. The dress I ordered was so totally amazing. I ordered a size 18 which is a size up from me but it came so so small but totally my fault not there's as I didn't look at the size chart. Not realising I couldn't send it back. But the dress was totally stunning I've now ordered another one and I am now having it custom made. But anyone that reads this the dresses are amazing and so beautiful I really really recommend