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If your account is hacked - good luck trying to sort it out with support - the front line cannot deal with "Account specialist" - who in my experience are inadequate, they cannot communicate and no one can contact these people. Never ever park a credit card on Amazon - delete it after every transaction. Wasted 18 phone calls and about 4 hours trying to do the proper thing and help fix the hack - next time I will just contact the credit card company and reject the charge.
Poor service to remedy order fill time. Pulling teeth to get money back. They immediately charge credit card before shipment. Stay away
Randy W.'s review of Amazon CA earned 27 Very Helpful votes
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Dear Randy,
First, I want to offer my sincerest apologies to you for the issue.
We cannot apologize enough for any inconveniences this may have caused you.
Could you please first tell us your order number or ticket number so that we can provide a better solution?
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.
Best regards,
Gearbest.com