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Most of the time, I don't need to speak with a human at B&H. Their web site is pretty good. But over the 30-plus years I've been buying from them, any time I've needed a question answered, the person on the other end of the phone call has been pleasant, knowledgeable, and interested in making sure I got what I wanted. So, not only are their prices competitive, their products good, and their shipping department efficient, their customer service people are great.
Tip for consumers:
They are closed on all Jewish holidays.
Products used:
Cameras, lighting, grip equipment lenses, filters, sound gear, accessories.
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