I ordered 3 bridesmaid dresses from this site, made to measure with measurements taken by a retired dressmaker so they were very accurate. The dresses arrived and are absolutely HUGE! Trailing along the floor, huge on the bust and waist and despite providing photographic evidence of this I am still having to send photos of the actual dresses and the measurements do they 'can compare and see where the fault lies!' It is a shame I can't upload the photos to this site to show you first hand why you should steer clear of this company at all costs. I now have to find 3 new dresses, battle for a refund and all this with my wedding just around the corner. Please do yourself a favour and don't waste your time or money using Vividress. 'Claire' if you happen to read this please hurry up and sort your customer service out and refund the people your company has let down including me!