I ordered 200 12-15" plush assorted animals, and they are ADORABLE! I couldn't be happier! They are soft, furry, and perfect for their purpose! We are giving them away to nursing home residents who are not visited very often at Christmas time. We are visiting 7 different nursing homes here locally and are getting a list from each nursing home of clients who are not visited regularly, and each one will get a bear and a fleece blanket. So excited to have found these plush for such a great price! $1.95 each! :o) :o) :o)
I called customer service and had to talk with them about 10 times, but it was because I wanted something shipped to my personal address, and I was using a business credit card. There was a mix-up after I placed my order with the business credit card, but had my personal address as the shipping address... I guess I should have known this might create a red flag, but I'm just innocent and didn't think about it.
I was immediately sent an email saying to call them to resolve the issue so they could ship my order. I called them and they handled me very professionally and courteously.
In the end, they got everything right and reassured me that I would get the order to my personal address.