I ordered in July 8 items for a birthday gift... the birthday was already one month ago and I'm still waiting. The only information they give is "... still clearing at customs..." for 2 months? Really? I've been trying to send emails to see if I can get more information about my order, and all I get back is the same answer. It looks like they are sending back the same message over and over. You pay an exorbitant amount for their products and receive a really poor service. I am very disappointed. I wish I could have read the reviews before I decide to buy with them.