Renee S.

I signed up for a free trial on Scribd at the end of May so that I could access a powerpoint that I saw on the site. When I realize that it wasn't an actual powerpoint but just a pdf copy I canceled my account the same day (I now realize that they never sent me a record of that cancellation). On June 24th I was charged 11.99 anyways. I emailed them on June 29th explaining the issue and got no response. On July 24th my credit card was charged again. On July 25th I cancelled the account again (because it didn't show that it was cancelled) and I contacted Scribd again. This time I got confirmation of my contacts to them but no confirmation of my cancellation and no response from Scribd I tried to dispute the charge with American Express and Scribd immediately answered Amex and told them that there was no record of my first cancellation so Amex is charging me the 11.99 from June 24. I have not heard back about the second charge of 11.99.

My husband purchased a jacket and unfortunately misplaced the receipt. Uniqlo will only allow an exchange for the same jacket in a different size/color. No merchandise credit towards something else. Who does that in this day and age with other companies offering much better customer service. We will not be buying from them ever again to be sure!

This company has unethical business practices. They advertised a free sample of their product which I signed up to try. I had to enter my credit card to pay for a small shipping fee. Little did I know that buried in the fine print of the sign up procedure, I had signed up for a monthly subscription. I was away on vacation when the first shipment came and when I returned and called Aloha to ask to return the shipment they would not refund my money and only offered me a partial refund. Oh, and after all that, I didn't even like the protein powder. It has an aftertaste and gets really thick (like mortar) when you add iquid!