R G.

I had an issue with my order. I tried opening a chat on their website and was told they are offline-all the time.
I emailed customer service and got a reply email two days later, saying they are very backed up and don't have time to answer my email, therefore I should try to read their FAQ's to see if this answers my question.
After that I called the customer service #. Waited 42 minutes for someone to answer.
Reason why I gave 3 stars is because the customer service agent I spoke to was very friendly and nice, and even let me return my order for free return shipping.

I ordered an album from AdoramaPix. Album arrived on time and in great quality. I was very satisfied

Created my engagement party album on there website. Was extremely user friendly and a pleasure to work on. Album arrived with great quality. When I called customer service, they were really friendly and helpful. I will be using them again.

This is the second time I have ordered from this company, because I was so impressed with there items. The first time I ordered a car magnet, that I ended up using for my mom's fridge, placing my wedding picture on it, and it came out really beautiful. Second time I ordered pens and I was very pleased. Will definitely use them again

I ordered lenses from them, three times and had amazing experiences at all three times. The customer service was great, and the products arrived within the week. Website was so customer friendly and easy to order from. I got the same great products that I would have gotten at my local glasses store, but for about half the price! Definitely worth the try!

I had a great experience there! My lenses just arrived, and are great! They came right away! I had an amazing experience with the customer service! I will definitely do this again in six months!