Richard B.

We bought some Pandora charms from this website. It looked like it was based in the UK, but after placing the order (and after doing a quick whizz round looking for negative reviews), the alarm bells started ringing. The confirmation email came from a gmail account pandoraservice2016 and the tracking information said the goods were coming from China. The credit card transaction was under the name DARGNANI.
When they turned up, the charms were fake. Not even good fakes. So I sent them an email saying I wanted a refund and didn't even wait for a response before getting onto my credit card, who reveresed the transaction straight away.
This looks like the sort of company that will disappear over night, and the reappear with a different name, so I didn't give them the benefit of the doubt.
I have, of course, found out since, that pandora have a set list of approved traders...

And after all this, I altered the url slightly to remove the uk from jewelrysoutletuk and found a message which seems to show that it has done similar things in the past with Tiffany's.

I really wish I'd had a quick look around to see the many negative reviews that Nigel O'Hara has had; my experience has been the same. I placed my order on the 24th March and it never arrived. Even more annoying was that this was the main birthday present for my son, so had his birthday with nothing to open. Then getting my money back took a ridiculously long time (18 days). In all, they had my money for just under two months. I was fed a pile of contradictory tales (for example 'your order is being fulfilled directly from the supplier' in one reply and then in another message this became 'we are expecting stock in soon').
If you're tempted by the low prices, be prepared to be disappointed. I'll never be using them again.
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My Reply to the below
My order number was *******.
Everything is sorted. My money has been refunded. But I wont be touching your company with a barge pole again. Two months from beginning to end and the only thing to show for it is frustration.