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Rick v.

Contributor Level

Total Points
83

1 Review by Rick

  • VirtueMartTemplates

4/2/16

I bought a template from VirtueMartTemplates. The username/password reminder on the website does not work. I used the webform on te website to get in contact with VirtueMartTemplates, no reply. I mailed to the mailaddress in te order confirmation, no reply. I repeated this process a week later. Nobody home. This is not how you should treat your (paying) customers

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James W. – VirtueMartTemplates Rep

Hello,
We are sorry to hear that. We usually reply to all the emails in one business working hour. Probably all the messages we sent you + the password/username reminder messages went to your spam box.
Thanks
James

Rick Has Earned 3 Votes

Rick V.'s review of VirtueMartTemplates earned 3 Very Helpful votes

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