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Do not do business with Pools Etc/Inc, they are a scam & have an F rating with BBB in Eastern Massachusetts.
I ordered a pool in May of 2020 for $3500. And never received it. In July of 2020, I cancelled the order and have never received a refund. I have been calling Shaun ever since repeatedly and all I ever get is excuses. They must plan on stealing my money like they have done to countless others over the years that have never gotten their refunds either. This is robbery and yet the law has never caught up with them. Read some of the reviews going back several years and you will see the same old story, people trying to get refunds or satisfactions just being ignored, hung-up on, saying the check is in the mail when it isn't, etc.
Bob O
Tip for consumers:
I wish I would have checked the reviews on this company before I ordered because they are a scam and have an F rating with the BBB in Massachusetts. They have robbed countless others of their refunds and get by with it. I will never see my $3500. again. My credit card company said they can't help me. I have filed Bad reviews on Pools Etc on every consumer complaint group I can find even Google, FTC and the Attorney General for Massachusetts.
Products used:
None, pool never was shipped, cancelled order, over a year later still no refund.
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