Robin S.

This is going to be a rant, so only read if you like rants: P
I spoke with a representative to schedule a test for work; she scheduled me for the wrong date. I had a lot of trouble understanding her (and clearly vice versa) as she was not a native speaker; Pearson doesn't hire native speakers because it's more expensive. When I looked through my emails to confirm the time a few weeks later I saw the mistake and tried to fix it, but it was too late. Pearson informed me they couldn't help me reschedule my test, and the testing agency (ASCP) told me it was my fault and that I would have to pay an additional $200 to sign up to take a online automatically graded test certifying me to be a medical diagnostics technologist. Currently the job I have pays me about $15 an hour (I have a master's degree in STEM, another rip off) and $200 is just too much. The people working for human resources at these companies can't possibly understand that as (1) they are in human resources and (2) they are greedy, lazy and unethical thieves. Luckily for me I just got a job I prefer and don't have to take the test after all, but I wanted to take it since I've been studying for it for months, and I SHOULD have been able to.
I already had experience with Pearson in the past, first as a student when they started adding online codes to books to make them more expensive. Later as a content developer I wrote content for them under contract. They paid very little for writing content that they made a great deal of money from, to the extent of preferring poorly written content with questionable accuracy. We eventually lost our contracts as it was never cheap enough, probably sent that overseas too. But I guess cheap and poorly made is what everyone wants these days.