Rob J.

***UPDATED AS PROMISED***

Ok, at the 35 hour mark, I finally got an email with a code that unlocked my phone.
That's a relief after feeling like I had been scammed out of my money. I will not recommend their service unless they change the way they do business.To cellphoneunlock.net staff: your wait times are excessively long. Send a courtesy email to the customer when the the process is taking too long. Don't leave the customer in the dark, wondering if they were scammed or not. When a customer calls to ask why it's taking so long, do not bull$#*! them with by giving them some imaginary time frame of when to expect the code that they have been waiting on for so long. That right there, after our patience has already been tested, is nothing short of a complete insult. When that additional time frame passes and several more hours goes by without any word from you, let me tell you, they will be choked! You've just slapped them in the face for the second time. Try really hard to understand what I'm saying. Please have more respect for your customers, as without them, you won't exist.
I do want to say thank you for sending me a working unlock code for my phone. I do appreciate that. I don't like being forced to write a bad review. I am willing to give you a second chance, after you review your policies and then make honest changes to treatment of customers. Thanks again for the unlock code.

***original review below***
I've been waiting for over 33 hours for an unlock code for my Samsung Galaxy S3, I haven't heard anything from them. I called their support number about 13 hours ago and was told I would have the code in an hour or two. I don't like giving a bad review, but I am running out of patience.
Is this company legit? I'll update this review later today.
Rob J.