They have taken months in delivering my order with one order which is still missing. I have contacted them multiple times as it says order dispatched a month ago and still no tracking details and I haven't received my parcel yet. They are coming back with standard reply saying it's been raised with warehouse and logistics team but haven't heard anything back from them. It's me who email them all the time to get an update and they never contact me on their own to let me know the progress of my order.
Hi Roger, thank you for your rating and I am sorry that the item you have ordered have not reached you yet. Please let us know the order number and I will investigate the order status for you. Hope to hear from you soon.