I had tremendous damage because of the map on campaign page being down for three weeks without us doing anything to cause it. No support from their side, despite almost daily requests via email and Facebook. I then had to move everything to a new plugin because of your complete lack of support.
You just get automated emails and when there is a problem, they completely lock the plugin so that only the shortcode remains on the page. Also, the validation keys would deactivate every single time the live site was updated from stage. Instead of fixing it, I got a lengthy description how to deactivate, reactivate etc.
Ridiculous developer! Awful customer service (paid account).