I have purchased different products from them many times, since before the founders were on Shark Tank, and they have good products, good customer service, and gave me a really good coupon. I appreciated that when I gave a less than stellar product review (one of their products made me sick from an "allergy" attack--I'm sensitive to even all natural products) they posted my review. They have a $25 free shipping threshold which is easy to meet if you buy their floor cleaner (works on all floor types!) and all purpose cleaner. I didn't like the kitchen cleaner and am unimpressed by the granite cleaner.