Order ( full set of DMC floss almost $200) placed 3/1/12, site states shipments made in 2 or 3 bus days, email on 3/7/12 stated items shipped, order did not arrive for wife's b-day, no answers to emails, tracked down contact info from website host. Mr. Harry Murphy claimed that he had just shipped items that morning. Got home to see email that my order was cancelled, they have my money. Contact #'s include *******264, *******411, *******876 owners are Harry and Karen Murphy and the actual address is 947 Unicorn Trail, Chesapeake, VA ******* don't let them screw you too