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Ordered a frame with very expansive lenses (About 500$). Took me a lot of time to choose and order. After I have ordered, Got a mail saying the frame is not available any more (Yet, it is still on the site and says it is available).
I canceled my order.
The site seems nice and have a good gui and nice filtering options. I had some problems using the coupon they gave me so maybe I could get a little more discount
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Hi Roy,
Greetings from EyeBuyDirect.
Thank you so much for your honest review.
We would like to apologize for the troubles that you experienced with EyeBuyDirect.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com.
Thank you and have a great day!
Thank you and always take care!