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R W.

1 Level 1 Contributor
  • 3 Reviews
  • 21 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Shopping, Entertainment

Member since July 2020

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3 Reviews by R

Ebay made me prove I had not received the goods from "Alice" by contacting courier and asking for evidence. I did so 3 times and courier failed to respond on each occasion. Seller has been believed even though I have not had the goods and was in the day(s) the courier said they were delivered - both 8 and 18 June for one item! Avoid. I have cancelled my membership of Ebay and caution against seller.
I ordered some paint for garden benches and when it arrived via Parcel Force it had been damaged in transit and there was a soggy parcel of paint! I contacted the firm, sent them images of the packet and they, without question. Resent the goods which arrived in satisfactory condition. I can recommend this firm.
Goods were never delivered and buyer said they had evidence they were - I was in all day, as I have been in lockdown, and they were NOT delivered. Ebay said the onus was on me to contact the courier. Under the Consumer Contract Regulations my contract is with the seller, the seller has to contact the courier. However Ebay insisted so I emailed courier asking for photographic and signatory evidence of where the item was "delivered". They did not reply to 3 emails. I am without the goods, know I don't have them, and the seller gets away with my £12. Ebay impossible to deal with and I have closed my account. Do not deal with them.

R Has Earned 21 Votes

R W.'s review of eBay UK earned 18 Very Helpful votes

R W.'s review of sealantsandtoolsdirect.co.uk earned a Very Helpful vote

R W.'s review of eBay earned 2 Very Helpful votes

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