Thumbnail of user saadm35

Saad M.

Contributor Level

Total Points
80

1 Review by Saad

  • OfficeFurnitureOnline

9/21/21
Verified purchase

Ordered a chair on on Tuesday with next day delivery, three days on still waiting for the product. Called the customer service and was advised to wait 3 more days before they can re-send the product. The tracking number given doesn't even register on the courier's website, needed the chair urgently, very disappointed.

Constantly failing to deliver on their promises - Was promised again on Monday (7th day after the initial order) that the chair would be with me by Tuesday/Wednesday, just had an email saying that now the manufacturer has an issue and it wont be delivered as promised and I can order an alternative chair - When called to ask what options I have as an alternative the chap on the phone advised that the sales team is not picking up the phone... absolute joke, no one has any sense how to resolve a query in a way that it doesn't stress the hell out of the unfortunate customer who made the mistake of ordering something from your business!

Tip for consumers:
be careful when ordering, you might end up waiting for a very long time for your product.

Products used:
None so far..product never arrived

Service
Shipping

Saad hasn’t received any votes.

Saad hasn’t received any thanks yous.

Saad doesn’t have any fans yet.

Saad isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user harrym663
1/18/24

DO NOT BUY. I ordered a chair from these guys back in January 2023 with a 3 year warranty and...

Thumbnail of user jb2177
9/6/22

AVOID. Wish I could give 0 stars. Spent £190 on a chair. But it took ma few weeks to assembled...