Sabine M.

Ridiculous warranty - don't fall for it
We purchased a nice SS refrigerator from Lowes Oct. 2020 and purchased the 5 year extended warranty. Late Sept. 2021 the compressor went out. Lowe's Claims - and I really wished I knew which warranty company is actually behind these warranties claims we poured water over the outlet that the fridge is plugged into and that is why it's broken. And they deny the claim. I have a video with the sound that the fridge makes but cannot attach it here because they won't accept the file.
Store cannot do anything about this. I escalated with claims and they deny. Now I am being told that we water damaged the compressor. I don't like their attitude when they talk to you. They won't even send another appliance company to verify that the first one was accurate. They are no help at all. Waste of money and time. Actually ALL warranties that are related to home warranties are just that - A WASTE OF MONEY AND TIME. Tried to attach the proof of purchase, but it won't accept PDFs.

Some items arrived, and about as many did not. If they can up with a tracking number it's the buyer's problem.