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Sam P.

Contributor Level

Total Points
82

1 Review by Sam

  • Urban Outfitters

6/8/22
Verified purchase

This is not the first time I have had an issue with UO before. Recently I placed an order online that was $280. I had bought a birthday present for my boyfriend and come to find out I had two transactions pending on my account and total of $560 was taken out. And if your wondering I only received one order confirmation so it was not double ordered. I texted them and they told me I haven't even been charged once and they will charge once the item ships out. I still don't understand why I have two pending transactions and I can't access my money if I have even been "charged". The next day (today) I called them and they told me they would get their financial department to contact my bank to remove the second pending transaction. I just don't get why it is even there in the first place.

Tip for consumers:
Don’t order online

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Sam Has Earned 2 Votes

Sam P.'s review of Urban Outfitters earned 2 Very Helpful votes

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