WHY CANT MY ESCALATION BE FIXED,,,, LITERALLY CALLED 15 TIMES SINCE NOVEMBER WHEN I RENEWED MY PLAN. ONE OF WHICH FLORIDA HEALTHCARE HAD TO 3 WAY CALL. REPS ARE RUDE AT HEALTH CARE.GOV, THEY HAVE NO KNOWLEDGE GAVE WRONG PLANS, DELETED MY INFO AND PUT MY DAUGHTERS INFO, UNEDUCATED MISERABLE PEOPLE ALL OF WHICH NEED FIRED. NO SUPERVISORS TRAIN OR UNDERSTAND ANYTHING. NOW I HAVE TO BUY MY COVERAGE OUTRIGHT AND PAY DOUBLE BECAUSE THE FEDERAL GOVERNMENT AGAIN CANT DO THEIR JOB. TRUMP NEEDS TO FIRE THESE LOSERS. AND SHUT THEM DOWN.