Sarah G.

I was a member for a long time, but once COVID hit I needed to dial in my expenses and that meant canceling the subscription I've had for years. Their website will tell you this is a simple process, that you can cancel anytime from their website. Don't believe them. The website just times out whenever you try to cancel. Their customer service team said they would cancel my account on the back-end. This never happened, and now I'm being charged for two monthly subscriptions from them! They won't return my emails, they won't return my site messages, they won't return my messages on social media. There is no other way to contact them and now I have to have my bank block all their attempts to steal more of my money. Please don't trust this company, don't subscribe directly with them.