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I attempted to sign up as a representative and purchase $128.93 in product and starter kit. The transaction appeared to go through but I never received confirmation that anything was ordered. I contacted the rep that I signed up under and she said I wasn't in her system. I've contacted customer service two weeks in a row, I have to select that I'm a representative just to speak with a person or I never get answered. I was told by two separate customer service people that there was a ghost charge on January 2,2021 from when I attempted to order but nothing went through. I was told my money would be refunded. Nothing has been refunded. I really wanted to purchase products, but I just want my money back at this rate.
Tip for consumers:
The ordering process is long and tedious. Use PayPal in case this happens. I used my debit card.
Products used:
I used samples of makeup, which I liked but was never able to purchase because my order never went through.
Sarah G.'s review of FARMASI earned 16 Very Helpful votes
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Shame that Farmasi doesn't care that Seriae Wilson (BI) smokes, cusses and even cusses at her...
Hello Sarah. We are sorry to hear you feel this way and apologize for any inconvenience this may have caused. Your feedback will be shared with our team. Should you need assistance, please contact us from the FARMASiUS.com website or give us a call at (833) 432-7627 - US or (866) 967-6014 - Puerto Rico. We are available Monday-Friday, from 8am-9pm ET.