I love online shopping, and up until now have had only positive experiences- perhaps that is why I fell for this site and it's shady ways.
I should have known better- the promise of cheap china brand electronics should have been my first clue to stay away. But I cant resist a bargain...
On feb 13/2012 I placed an order for a knock-off iphone and a handbag that looked pretty cool. I knew I was buying a knock-off phone, so I wasn't expecting anything spectacular.
I was expecting, however, to GET the items that I paid for! This is not the case.
After waiting 10 days and having no change to my order status (from a website that claims it processes and ships it's items after 1 business day) I filed a ticket with their customer service department asking what the deal was.
Someone named MANDY replied saying that OOPS the items I ordered weren't in stock and could I pick some new ones. SO I did. There was a price difference that would have resulted in me getting a refund of the balance. I brought this up and OH magically the items I originally ordered were in stock again. My order was packed and if I would only wait another 5 days they would ship it. UM WHAT? If you have it, send it now! This whole back and forth process took a total of 15 days.
Stupidly, I waited the five days. It has now been twenty-eight days... Surprise surprise, no change in order status. I am now completely fed up and have filed a dispute and claim with Paypal against this company. DO NOT WASTE YOUR TIME OR MONEY. They will only give you the run around for as long as possible. There is no way this company is legit. Be warned.
Dear customer,
Thank you for taking your time to write your review. We apologize for any inconvenience that we may caused. We have been help you to deal the problem, please feel free to contact us if you have any other question. Thank you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com