Sara K.

The absolute worst. Waited two months for an order than never arrived. Their customer service is trash, they won't give you any updates and when you ask they respond with I don't know. Can't believe this is an actual business, runs like a kindergarten

I have purchased several items from the realreal and they sell LOTS of fakes. The last item I sent back was a pair of Versace shoes, the bag was completely stained due to the fake dye on the shoes, the label was cricket, one shoe was smaller than the other (pictures below). I emailed them and asked them to provide me with the authenticity information and they were not able to (obviously). As this came across the border I had to pay duties and lost money!

I am 100% positive they do not authenticate items before posting them. I have also seen various louboutin's and they are 100% fake as the sole and style of some of the shoes are a dead giveaway (pictures below).

If you like Authentic pieces DO NOT buy from this website.

*I just added a few screenshot photos that are currently on the website, these are all fake louboutins (took me 1 min to find, many more on the website). I own a few loubs and the soles on all these shoes confirm they're replicas. Also one of them isn't even labelled properly, as all CL's say "paris" inside the shoe.
The last few photos are the versace shoes that were sent to me, please note the cricket label, the different cuts in the shoes (both shoes are not cut the same), stained bag. Etc.