I give this review not because I believe that the service is terrible. But because PAYPal basically screwed me over. Let me explain. I used PayPal to pay for device online. When I received it, it looked nothing like what was advertised. I contacted the company and asked them for a refund. They said they couldn't give me a full refund unless I sent their product back to China, the cost of which would have been astronomical. I turned the matter over to PayPal who did an "investigation". After a month of waiting you know what their conclusion was? I could get my money back if I sent it back to the company. They didn't even allow me to respond. It was either accept or close the complaint. Wonderful way to do business. Suffice it to say, I will not be using PayPal anytime in the near future.
Dear Scott B,
We regret that you are having issues with the size of our items.
Before purchasing our products we ask that all customers refer to our sizing charts located underneath the product description on every item page. We encourage customers to choose the correct size using this chart along with their exact measurements.
We have sent you a ticket regarding your issue via our Support Center. Please login and kindly reply to us there.
We look forward to hearing from you,
Yours sincerely,
Rosewholesale.com Customer Service