I was really disappointed with my experience. It took a week after paying and filling out the survey to get a response, the site says three days. It was a 20 minute phone discussion where I spent most of the time explaining key words in my field and what they mean. The two page resume that I provided was pretty much just rehashed into one page and took out all of the what I would consider meat. Completely deleted all of my patents, professional associations, and medical devices that have been approved by the FDA. It consisted of job history and keywords. The job history the writer didn't even pay attention too. I have 15 or so years of experience, but my resume only has the last 11. I explained that to the writer and got back a cover letter that says I only have 11 years of experience. The LinkedIn profile writing was a copy and paste of my cover letter, which was a rehash of my previous job experience verbatim. After 1 month, we are 0/25 on responses. Maybe worth 100$ to rewrite your existing resume into a new style, but nothing was based on any relevant articles I could find on resume writing.