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shalini m.

Contributor Level

Total Points
80

1 Review by shalini

  • urbanwood

3/21/22

Broken beds with polish being worn off, cracked in every corner. Claims to be sheesham wood but its plywood which is just colored. I am now continuosly asked by some person to give them a chance. After spending full money how can someone expect an old looking bed. My carpenter confirmed that this is not repairable and according to the return policy i have informed from day 1 itself rather when their carpenter came in and started opening everything. He told me he has been instructed to open and fix the bed, I was not aware who he had spoken to. When i am calling on the same numbers no one is even taking my call. Very conveniently they have dumped these beds here. I will take action, this company should be closed down and should be completely out of business with the way they are working. They are robbing people in the name of selling furniture. No one has still come to collect it after two of the staff promised that it will be done, then they switch off the phone numbers which are on the site.

Tip for consumers:
Never order from urbanwood, they take full money upfront, they tell u the items are dispatched but they are not. Then they just dump the items and try to get out of it.

Products used:
we got two beds and a bedside table delivered which is damaged

Service
Value
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