Onecom are notorious for misselling and dubious sales practices. They should be avoided at all costs. Be extremely careful if you do agree terms with them. Avoid.
Hi Shaun,
Thank you for taking the time to leave your review. We're sorry to hear you are not happy with your contract.
As you've stated, all customers should be fully aware of the contract they're committing too before agreeing. All elements of our contracts are explained clearly to customers to ensure they have all of the information before the agreement is made. Ultimately a contract will not go ahead, unless a customer agrees to the points discussed.
If you need any queries about a recently agreed contract, please contact our customer care team - https://onecom.co.uk/contact/. Live Chat is the fastest way to contact us!
Kind regards,
Onecom
Shaun Has Earned 3 Votes
Shaun R.'s review of Onecom earned 3 Very Helpful votes
Hi Shaun,
Thank you for taking the time to leave your review. We're sorry to hear you are not happy with your contract.
As you've stated, all customers should be fully aware of the contract they're committing too before agreeing. All elements of our contracts are explained clearly to customers to ensure they have all of the information before the agreement is made. Ultimately a contract will not go ahead, unless a customer agrees to the points discussed.
If you need any queries about a recently agreed contract, please contact our customer care team - https://onecom.co.uk/contact/. Live Chat is the fastest way to contact us!
Kind regards,
Onecom