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Shawn S.

Kansas, United States

Contributor Level

Total Points
170

2 Reviews by Shawn

  • OnlineStores

12/15/21

I ordered several items from Ebay at the same time, four of the items were shipped directly to me, the item from these people was returned to sender through no fault of my own. I was then told I had given the wrong address, odd that the other four items showed up one or two days prior to theirs being returned... not to mention the raft of items I order from Ebay weekly...

Products used:
None

Service
Value
Shipping
Returns
Quality
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Jacob Y. – OnlineStores Rep

Dear Shawn, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

  • Monster Scooter Parts

7/19/21

I paid the extra charge for faster shipping, not knowing I was less than fifty miles away from them. Due to their ridiculous choices my package has been sitting in the FedEx distribution center in my town for three days and won't be delivered for two more days. Monster Scooters says that's totally fine with them and that I should shut up and take it. When they were informed that I maintain more than a dozen minibikes for the neighborhood kids and that I would no longer buy parts from them if this wasn't rectified, they acted as though that would be no loss for them. I live in Colorado, and in this particular case, I'd rather see the tax money go to another state. Run as far away from these Clowns.

Service
Value
Shipping

Shawn Has Earned 10 Votes

Shawn S.'s review of OnlineStores earned 5 Very Helpful votes

Shawn S.'s review of Monster Scooter Parts earned 5 Very Helpful votes

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