We’re in this together! Stay safe with our COVID-19 guide



Contributor Level

Total Points

1 Review by SHAWYA


What a terrible experience. This company is happy to take your money... but delivering on their promises, not so much. We ordered these 8/12 and were told that my stairs would ship in 10 days (leave the warehouse 8/22). They even tried to move my shipping date, so I told them I would need to cancel because it was time sensitive and I would use another company. They were able to get it out on the "next shipment date" and yet, here we are, over a month later and I am still using a ladder to get to my bedroom loft. My builders had to move on to their next project, so who knows when I will receive these stairs and when they will have time to install. If you are working on a timeline AVOID this place at all cost, otherwise it will cost you in the long run. The customer service seemed great, but Very VERY disappointed.

SHAWYA hasn’t received any votes.

SHAWYA hasn’t received any thanks yous.

SHAWYA doesn’t have any fans yet.

SHAWYA isn’t following anybody yet.


Similar Reviewers on Sitejabber


I'm so disappointed with the Paragon stairs. I will be posting a YouTube video showing...


I spend between five and six thousand dollars on a galvanized spiral staircase from Paragon....