I have been a Talbots credit card holder for a number of years. I was trying to purchase some items and use my credit card. Because I am in NC at the moment and my address is CT it kept declining the card. I called customer service and was told that the ship to address had to match the billing address. If I wanted to place the order I first had to wait 24 hours and call back and see if it was possible to have customer service place the order for me no guarantee this was possible. It should not be this hard to place an order so I cancelled my credit card and will not purchase anything more from them. I prefer to work with a company that values my business not try to keep me from shopping and using their card. If I could give Talbots customer service less than 1 star I would.