Simon I.

If you want information about a phone repair, and admit, in writing, already that you dropped it... they rant on about "misuse of product", "not intended usage" all this puerile finger pointing $#*!, when you have already admitted you dropped the thing. They do not read a word you say, just mindlessly cut and paste.
If you complain they then imply you are stupid with that "sorry for the confusion" crap
When you ask to contact their boss, they ignore the question.
Amateurish, incompetent, very rude, totally unhelpful, time wasting. If their mobile phones are never ever dropped and if they are so robust, then why do they sell a vast array of screen protectors and cases?
The "smart" tv I bought my folks had such dreadful instructions that it looked like it had been done with a machine translator rather than a human. Worst and most unhelpful technical writing I have seen. Their "smart" tv currently cannot access the internet. Prior to that it was slow, unresponsive, and for my elderly parents the remote was dreadfully hard to use.
Their customer service is horrible.
Avoid using them, even in those cases where you have to pay a bit more.

This site gives a comparison of prices and shipping costs across dozens of bookshops. I have used this site for a while and was a bit surprised it wasn't already reviewed. I use it as a first step before buying books. It is simple but highly functional. It allows a search for books, followed by verification of the edition you are looking for complete with cover design, and then it gives you a table of locations and prices. The prices cover dozens of shops across multiple countries and appear to be updated in real time. The majority of these also have links to the various shop's own websites. It is an extremely useful tool for finding the cheapest location for any given book. As an English teacher, I use it quite often. It often even compares sources of second hand copies as well. I strongly recommend trying it

As a website, I found it pretty frustrating. They had a category for my region (Australia) but then stated that "online shopping is not currently offered" for my region and that I should "visit my nearest H and M store". The nearest one appears to be in Melbourne. (I'm in Adelaide, so that is a 8 hour drive or a 45 minute flight.) On top of that, it says that "some products, colours and sizes" may not be available." So, I found a dark blue shirt in a colour I have been looking for, which looks comfortable and is a very reasonable price, but to buy it I need to wait for my next interstate trip, at which time, they may not have anything resembling the same size or colour. If the aim of the website is to a) sell things or b) communicate useful information, then this website does neither for anyone living in this city. Which is a pity. My two stars are for the website and its practical functionality in regard to a customer actually being able to buy something, not for other aspects of the company, which ironically I am not in a position to judge.

I have bought several items online and had them shipped from the US to Australia. I find Neff to be very reliable, quite fast, and to be an outstanding company. Their quality control is excellent. I am happy to recommend them to any other customers.

Had good and terrible experiences with this site.

On the one hand, I connected with and successfully donated to a lesbian couple using AI with a happy result.

I have been a paid member on and off for years.

A few months ago, I was told that my membership was blocked and then cancelled due to a complaint. However I have no idea what the complaint was, or who it was from. Since I have a clear conscience, then I can only assume that it was a misunderstanding of some sort, or someone who had started an argument and then told only half the story.

I asked politely what the problem was, and they refused to tell me.
I asked politely what the accusation was, and they refused to tell me.
I asked who it was who had complained, and they refused to tell me.
The site just made a very vague accusation, with NO explanation, and banned me.

On this site, Franz has made several comments about "polite requests" to cancel and people being "aggressive", but in fact his actions were very highly psychologically aggressive. In terms of politeness, it is incredibly rude to tell someone they have allegedly done something wrong, but refuse to say what they are accused of doing, and refuse to say who has an issue.

It is not only good manners, but it is in fact a very basic human right, and legal right, to be allowed to defend myself. Franz's actions did not recognize this right. I was not permitted to defend myself on any level, nor even to know what it was I had to defend myself from. To this day, I do not even know what I was accused of. Therefore, his pretense of civility is a farce when considered relative to his actions.

At the time I suddenly had my internet throat cut, by these thugs, there was a young woman in France who was planning to visit Australia. She gave me an e mail, but now I have no way of contacting her, as without any reason or any warning, all my messages were blocked and I no longer had access to them. In this case, someone who wanted my help and could have gained it was obstructed, by the same company charging her money to facilitate the same thing they were blocking. Their actions represent a breech of contract against me, against her, and against any other woman who may have wanted my help. If Franz was on Australian soil I would have sued him by now, and made a range of formal complaints against him to the ACCC. He remains safe in another country.

I am not interested Franz in hearing any patronising and nose in the air response, like the half dozen I have just read. If you want to make a valid response I want to know what I was accused of, by whom, and I want both a) an apology for your total disregard of my basic human rights and b) access to all my former messages that you stole.
If what I am accused of is absurd and baseless, I will take out a bank loan with the express purpose of flying to France, engaging a French lawyer, and holding you accountable for your actions.

To review readers, you have seen the arrogance and indifference of the man who runs this site. I am a witness that if there is any problem you will be treated with contempt, extreme level rudeness, and even your most basic and reasonable questions will not be answered.

Upon reading this website, I now learn for the first time that sperm donors are supposed to get free subscriptions! So Franz, you have actually stolen several hundred dollars from me! I also read that throwing people out with no explanation is something you have done before. So it is not random strange behavior, but rather company policy! Your "Eric" cut and paste responses show your insincerity. He even referred to someone named "Mary" as "he". You have the name Marie in french so language is no excuse for cutting and pasting without even minor corrections. The network of Co-Parent websites really need to start treating customers with some level of honesty and respect. While Franz can effectively bully and insult people on his cluster of websites, the million of others on the web are not under his control. His response to this will be one of his cut and paste ones he has now demonstrated. He will claim I work for some competitor, and/or that I am not a "real" person, or that I, ( along with a couple of dozen other people) are simply making things up. None of these are true. What I bore witness to above is true, and I have all the e mails kept if any court of law wants to read them one day. Its all in writing Franz. So you can lie all you want, but I have it all in writing.

Their sudden response after ignoring my questions for over a year:
Their answer, only here and not on my e mail. After more than a year:

Quote "We protect women against men who want to enjoy the situation.
We received two complaints about your profile, that's enough to delete your account and protect our members."

How dare you.
How dare you.

PROOF THAT IT IS A LIE.

If you are telling the truth, then what is my name?

You have thousands of members.

You delete and throw off quite a few people, as there are multiple people even on this site who have stated that.

This site does not give my name, address or e mail. BUT, even though you don't even know who I am, you are telling lies about me.

Therefore... a simple question... who am I? Do you have any idea who you are actually slandering and telling lies about?

What complaints? From whom? On the basis of what?
I have done nothing wrong.
Nobody at all needs "protection" from me, and your inference is illegal, and SLANDER.
Claiming I am a man who only wants to "enjoy the situation" is a LIE and is SLANDER.
I have at all times, offered AI, therefore any claim to the contrary is a LIE and is an act of SLANDER and LIABLE against my good name.
I am not a rapist.
I respect women. I have a biological daughter through AI already, with a lesbian couple
You have no written proof of the opposite, because it doesn't exist, and you are telling lies.
If you had any valid or true complaint against me, then why didn't you answer any of my questions to you over the past year,

You have ignored all correspondence for months, and respond here only because it is a public site, and you can't hide in the shadows under the rock you operate from.
There are either a) no complaints at all, and you are making things up.
Or b) there are two complaints which are baseless
Either way
If there are two baseless and false complaints, then how do you know who I am exactly? Given that you do not even have my name?
A man has a right to defend himself
A man has the right to know why you suddenly deleted and blocked them
A man has a legal right, even in France, to not be lied about in a public place, to be slandered and to be libeled.

You will apologise to me formally and in writing on this site.
You will restore all correspondence from my membership.
OR, I will be flying to Paris, employing a local lawyer to sue you for slander, and ending your organisation, and either sending you to jail or draining your bank account.

Furthermore, since donors are supposed to have free membership, you have also stolen several hundred dollars from me, as well as now falsely claiming lies against me. You are a petty criminal.

I had good and terrible experiences with this site.

On the one hand, I connected with and successfully donated to a lesbian couple using AI with a happy result.

I have been a paid member on and off for years.

A few months ago, I was told that my membership was blocked and then cancelled due to a complaint. However I have no idea what the complaint was, or who it was from. Since I have a clear conscience, then I can only assume that it was a misunderstanding of some sort, or someone who had started an argument and then told only half the story.

I asked politely what the problem was, and they refused to tell me.
I asked politely what the accusation was, and they refused to tell me.
I asked who it was who had complained, and they refused to tell me.
The site just made a very vague accusation, with NO explanation, and banned me.

Franz has made several comments about "polite requests" to cancel and people being "aggressive", but in fact his actions were very highly psychologically aggressive. In terms of politeness, it is incredibly rude to tell someone they have allegedly done something wrong, but refuse to say what they are accused of doing, and refuse to say who has an issue. It is not only good manners, but it is in fact a very basic human right, and legal right, to be allowed to defend myself. Franz's actions did not recognize this right. I was not permitted to defend myself on any level, nor even to know what it was I had to defend myself from. To this day, I do not even know what I was accused of. Therefore, his pretense of civility is a farce when considered relative to his actions.

At the time I suddenly had my internet throat cut, by these thugs, there was a young woman in France who was planning to visit Australia. She gave me an e mail, but now I have no way of contact as without any reason or any warning, all my messages were blocked and I no longer had access to them. In this case, someone who wanted my help and could have gained it was obstructed, by the same company charging her money to facilitate the same thing they were blocking. Their actions represent a breech of contract against me, against her, and against any other woman who may have wanted my help. If Franz was on Australian soil I would have sued him by now, and made a range of formal complaints against him to the ACCC. He remains safe in another country.

I am not interested Franz in hearing any patronising and nose in the air response, like the half dozen I have just read. If you want to make a valid response I want to know what I was accused of, by whom, and I want both a) an apology for your total disregard of my basic human rights and b) access to all my former messages that you stole.
If what I am accused of is absurd and baseless, I will take out a bank loan with the express purpose of flying to France, engaging a French lawyer, and holding you accountable for your actions.

To review readers, you have seen the arrogance and indifference of the man who runs this site. I am a witness that if there is any problem you will be treated with contempt, extreme level rudeness, and even your most basic and reasonable questions will not be answered.

Their answer, only here and not on my e mail. After more than a year:

We protect women against men who want to enjoy the situation.
We received two complaints about your profile, that's enough to delete your account and protect our members."

How dare you.
How dare you.

PROOF THAT IT IS A LIE.

If you are telling the truth, then what is my name?

You have thousands of members.

You delete and throw off quite a few people, as there are multiple people even on this site who have stated that.

This site does not give my name, address or e mail. BUT, even though you don't even know who I am, you are telling lies about me.

Therefore... a simple question... who am I? Do you have any idea who you are actually slandering and telling lies about?

What complaints? From whom? On the basis of what?
I have done nothing wrong.
Nobody at all needs "protection" from me, and your inference is illegal, and SLANDER.
Claiming I am a man who only wants to "enjoy the situation" is a LIE and is SLANDER.
I have at all times, offered AI, therefore any claim to the contrary is a LIE and is an act of SLANDER and LIABLE against my good name.
I am not a rapist.
I respect women. I have a biological daughter through AI already, with a lesbian couple
You have no written proof of the opposite, because it doesn't exist, and you are telling lies.
If you had any valid or true complaint against me, then why didn't you answer any of my questions to you over the past year,

You have ignored all correspondence for months, and respond here only because it is a public site, and you can't hide in the shadows under the rock you operate from.
There are either a) no complaints at all, and you are making things up.
Or b) there are two complaints which are baseless
Either way
If there are two baseless and false complaints, then how do you know who I am exactly? Given that you do not even have my name?
A man has a right to defend himself
A man has the right to know why you suddenly deleted and blocked them
A man has a legal right, even in France, to not be lied about in a public place, to be slandered and to be libeled.

You will apologise to me formally and in writing on this site.
You will restore all correspondence from my membership.
OR, I will be flying to Paris, employing a local lawyer to sue you for slander, and ending your organisation, and either sending you to jail or draining your bank account.

When another member was rude and insulting to me without any reason, I complained to the site. The response was one of the most unprofessional I have ever encountered. Someone named "Sally" ignored everything I had said, and had clearly cut and paste a formulaic response, evident from paragraphs having different fonts and different font sizes. She implied I had demanded NI, which was untrue and provable in writing, she implied I had not made an accurate profile, also untrue, and provably so in writing, and she implied I had not complied with the site's rules. The only way she could have said any of that would be for her to have not read my complaint, or the offensive message, or even my profile. I had offered AI as a first method, with other simply being options, and my profile had already stated "any" method. When I demanded that she retract her lies, I was then addressed with highly patronizing, condescending drivel, claiming that I only "felt" unfairly treated, and about how wonderful their website is. I have asked in writing for contact details to her superior / and / or company CEO and been refused. Apparently they have no concept of a) transparency and accountability of staff b) customer service c) the wishes of the women I could have helped with fertility issues, free of charge and to the profit of their website d) or any form of quality control, even to the basics of not slandering and committing libel against innocent members. You may or may not connect with someone who sincerely has the same aims as you, but I would express two concerns. First, several of the profiles appear to be fake, especially those where there seems to be only 2 or 3 in a particular country, and secondly, if you have any reason to communicate with the site's staff, they will not read anything you say, and will insult you with lies from some generic list of standard options. In fact the non acknowledgement or address of any of my concerns suggests that responses may be either from a fully automated AI program, or from a total non-English speaker who is cutting and pasting generic sentences.
Several non-grammatical sentences indicate that the staff responding are non English speakers. Eg. "... have cased them to complain." Not a sentence that a native speaker anywhere in the world would produce. If anyone can tell me their company's location and CEO I would be grateful. Being a medical donor, doesn't entitle people to tell lies about me or engage in sudden name calling. The site also does a range of behaviours which are both racist and ageist.