Should have read the reviews on this site before placing an order with them - color me stupid. I have now dealt with them twice - the 1st time & the last time. Placed an order for a ring on October 18th & was told it would be 2-4 weeks to be shipped. Here we are going on 8 weeks with no item received. Tried corresponding with their help desk & was finally told the ring was shipped out, are no longer in stock & they will post a "store credit" for another purchase. The last thing I would want is to place another order with them. I have asked them to issue me a credit on my credit card but doubt that will ever happen. As indicated in earlier posts, 1 star is least I can give them but a -5 would be more appropriate.