Years ago I purchased a Exerpeutic Folding Upright Bike With Pulse from Wayfair.
The recumbent bike's seat is larger than standard size and, wanting to protect it from wear and tear, I wanted to purchase a seat cover.
Wayfair no longer carries the Exerpeutic, a seat cover was not among the parts listed on the manufacturer's website, and I could only find seat covers too large or too small elsewhere online. (The most satisfactory of the latter would cost me upwards of $70- more than I should have to pay for something that won't be quite right.)
I contacted Paradigm, requesting, if nothing else, a price (point) and/or referral and received a reply indicating that, "as a one-time" courtesy I would receive the custom-made seat cover gratis!