I spent weeks trying to get a granite 18x24 memorial granite plaque for my dad. Every place was a crazy price like $1,200 + and 12 week turnaround. I happened to bump into the plaquemaker site and thought that maybe it would be too limited in what they could do etc. I called directly and explained what i wanted and i could not believe how easy to deal with and professional they were all the way along. The product i got was well packed and beautiful at a fraction of the price. Very very pleased!