I wish I could give this half a star. I am the type of person that gives the benefit of the doubt and tries to find the best in anything.
The good: Their servers run okay.
The bad: Communication is horrendous. They will give you generic canned responses to find anyway to not give you any service to show that they care for their customer. Refunding is near impossible unless you give a measly 24 hours. If you order something quarterly/yearly and only use the service once and decide to cancel it, this will not refund you. This is not clear on the cancellation page. Also, make sure to read through all of their policies.