I accepted the offer and problems began, they send me a FEDEX document with no instruction how to fill out, I called and there agent said they don't know and have no instruction and you need to talk to the document department... looks like that department doesn't exist because I called for 2 days and no one is picking. I'm told be the customer service agent that they will transfer and should be any wait but called 5 times, on hold for between 45min to an hour before I hang up. I wouldn't buy or sell any cars to them... STAY AWAY... I just cancel the transactions. It was going no where!