Thumbnail of user stephaneh6

Stephane H.

Contributor Level

Total Points
84

1 Review by Stephane

  • Vroom

9/23/20

I accepted the offer and problems began, they send me a FEDEX document with no instruction how to fill out, I called and there agent said they don't know and have no instruction and you need to talk to the document department... looks like that department doesn't exist because I called for 2 days and no one is picking. I'm told be the customer service agent that they will transfer and should be any wait but called 5 times, on hold for between 45min to an hour before I hang up. I wouldn't buy or sell any cars to them... STAY AWAY... I just cancel the transactions. It was going no where!

Stephane Has Earned 4 Votes

Stephane H.'s review of Vroom earned 4 Very Helpful votes

Stephane hasn’t received any thanks yous.

Stephane doesn’t have any fans yet.

Stephane isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user markk2759
Mark K. reviewed Vroom
10/27/23

Stay away from Vroom. They did not get me a vehicle even with great credit. Then they kept my...

Thumbnail of user gesmythers
Greg S. reviewed Vroom
9/19/23

I got an appraisal for my 2023 4-door Jeep Wrangler. Lifted with 35s, nice rims, all the bells...