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Stephane H.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Autos & Vehicles

Member since September 2020

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1 Review by Stephane

I accepted the offer and problems began, they send me a FEDEX document with no instruction how to fill out, I called and there agent said they don't know and have no instruction and you need to talk to the document department... looks like that department doesn't exist because I called for 2 days and no one is picking. I'm told be the customer service agent that they will transfer and should be any wait but called 5 times, on hold for between 45min to an hour before I hang up. I wouldn't buy or sell any cars to them... STAY AWAY... I just cancel the transactions. It was going no where!

Stephane Has Earned 2 Votes

Stephane H.'s review of Vroom.com earned 2 Very Helpful votes

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